advised to read and understand the terms
and conditions of the service, which should
provide:
- Information on duties of the banking institution and its customers.
- Information on who will be liable for unauthorised or fraudulent transactions.
- Mode by which you will be notified of changes in terms and conditions.
- Information relating to how to lodge a complaint, and how a complaint is investigated and resolved.
You should also discuss with your
banking institution the risks involved in
using Internet banking services and to
understand fully your rights and
responsibilities.
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